What is the “Share Tweet via Email” Feature and How does it work? Today Twitter announced the ability to “Share this tweet via email”, a feature that will be rolling out to everyone over the coming weeks. The button will appear in the ‘more’ menu alongside reply, favorite, and retweet. It will allow you to [...]

  Do you want to be a winner on social networks like Walmart on Facebook and Target on Twitter? According to the Top Retailer Report by Unmetric, those two retailers have the most engagement than any other clothing retailer in the first half of 2012. Great content is a must for success with social media [...]

There are topics and attitudes that should be avoided completely when it comes to your online presence as a business. Offending anyone (especially your customers) is wrong and detrimental to your business. Offending only one person could be disastrous, even though it may seem insignificant. Don’t make this mistake like Nestlé did. Sure, it was [...]

  Do you feel like you’re providing useful content for others but no one is noticing? Maybe you’re posting at the wrong times. In May, bitly posted a report detailing the best and worst times to post on social networks (Facebook, Twitter and Tumblr). All the plots and information were based on EST.   Here’s [...]

Don’t wait until a PR crisis to work on customer retention. Many businesses wait until customers are  leaving before they even begin to discuss it.  Not only is it already too late, it’s also causing the company to lose an unnecessary number of customers before something is done.  A proactive philosophy is always better than [...]

In just under a month of using Wishpond, Diamond Candles has generated over 25,000 leads – without using any additional advertising. Who are they? Diamond Candles is a purely online company that sells soy candles with rings embedded inside. It’s become an incredibly successful and enticing product offering, attracting considerable interest from the female 25-55 [...]

So you’ve got yourself a Twitter account and enough time on your hands to write 140 characters. What can you do with Twitter to grows your sales? Here are three ways to get it done: 1. Join a conversation Whereas Facebook has a fairly closed circle mentality, Twitter is a completely open network where you [...]